Complimentary Concierge Services – Sandals & Beaches Resorts


Further details on specifics can be found below. Thanks! 🙂

** Apple/iOS users: The recent iOS update has a bug which is not allowing the below button to work for some users.
If this is a problem for your device and you do not have a different device to try, you may simply scroll to the bottom of this page to copy/paste the appropriate request instead of this button. **

Please let me know if you have any questions prior to making your request.

Fun Fact: 

Did you know that I personally speak with executive resort management about each and every client’s stay before your arrival? My clients are all VIPs to me and I work with the resort to ensure you are looked after excellently!

#HeadedToParadise #WhoElseDoesThis


Service Conditions & Further Information:

Please note that upon assignment, Sandals or Beaches will request that you use my (Addison / Reliant Destinations) and my team’s services in lieu of the call center; you may get in touch anytime via email, instant messenger, or the concierge text line. Any amendments or changes for your booking will be done through me or my team on your behalf, to include requests, amendments and any desired cancellations. Only one assignment is permitted per booking and is non-transferable after requested and upon completion. The submission of your service request acknowledges that you have read this statement. Please note that the utilization of these services can never guarantee any extra benefits or promotions; rather, this is service-based value that gives you unlimited access to an expert’s expertise on the brand and when possible, will add extra promotions based on individual booking eligibility. This service is always free and no charges are ever added from myself or Reliant Destinations. You can see sample testimonials of my services at the bottom of this page here. It is my pleasure to serve you! 

Service Program Eligibility:

  • Must have booked directly online with Sandals/Beaches, via the call center OR were an existing client of ours when booking in-resort at Loyalty & Travel
  • Online/Phone bookings have 30 days from the initial date of booking to make the aforementioned service request email (existing client Loyalty bookings also have until 90 days before travel)
  • Bookings must have $500+ remaining on balances; paid in full bookings are only eligible if service requested within 24 hours of booking
  • Not sure if you qualify? Please get in touch prior to your request to confirm eligibility.



Are you an iOS user and the above button isn’t working?

No problem!

Simply copy/paste the following into an email and you are good to go:

To: bookingchange@uvltd.com
CC: hello@reliantdestinations.com

Subject: Assign My Agent Please



I have recently booked my trip to the Caribbean and I would like to assign Addison Jaynes as my concierge agent to be able to provide me further assistance as I prepare for this trip!

Please see my details below:

Booking Number:
Dates of Travel:
My Phone Number:
Agent: Addison Jaynes (Reliant Destinations – Cruises & Tours Unlimited)
CLIA: 00409065

I can confirm that I have read the provided service conditions and that my booking qualifies for this request; I am happy to proceed and acknowledge that Addison and his team will be providing me a personalized service on this booking going forward.