It is a true honor to assist with your special trip – thanks for allowing us the pleasure of helping make this perfect! Sandals & Beaches believe in quality service and as such, allow this special program to provide you with personalized assistance and access to top expertise to answer all of your questions.
Please note that as Sandals/Beaches covers the cost of this service on your behalf, they will ask that you pass all requests and questions through us so we can help you on a more personal level. The quickest way to get a response is via email at hello@reliantdestinations.com or via instant messenger; phone lines are reserved for arranged appointments and both email and instant messenger platforms are monitored 7 days a week.
If you believe your request is urgent, please place “urgent” in your email subject so we can address this before normal operations. Inboxes are checked from 6:00am until at least 4:45pm eastern time daily; the collective average response time across all communications for this year is less than 45 minutes. By emailing or sending an instant message rather than calling, this allows us to provide a more personalized service so we can review your booking thoroughly prior to response and provide necessary attachments, visuals, links etc to give you the highest quality of response.
Each year every Sandals & Beaches resort is inspected thoroughly and it is a distinct honor to be your Sandals & Beaches expert; please feel free to drop a message anytime if there is something that be done to make your stay more exemplary!
