Yes, this is an awesome question!
I, Addison, serve as your primary personal concierge agent representative for each booking assigned to Reliant Destinations. I’m the one you typically see in the Mr. TraveLux videos and the primary individual responsible for assisting you in your stay!
Throughout the course of your booking, you will receive a set of communications. After the booking point and answering any questions you have, you’ll always receive final info around 2 weeks before you travel: tips and tricks, final vouchers, last-minute things to know, travel info, etc!
While you might receive some documents about your booking from one of my admin assistants, 99% off your questions, comments and concerns are currently answered personally – either by myself or by my fellow Sandals/Beaches expert and executive assistant Morgan. Both of us know these resorts intimately and are always thrilled to assist in any way possible!
All of us here at Reliant Destinations live and breathe Sandals/Beaches and likely spend more working with the brand than even direct employees of Sandals, so if we can’t get you an answer, we promise no one can! 🙂
If you need to get in touch at any time, just scroll up and hit the button for your favorite communication method!
