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If I have any concerns while in the resort, what should I do?

Never fear and the #1 thing to remember is that there are very few issues that cannot be solved. Also, a friendly reminder that the Caribbean operates on “island time” – a relaxed approach to life. You can do 2 things: In the Sandals/Beaches app, you get access to a button in this app called “LOOP” – only available…

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How can I upgrade my booking?

Anytime before travel, I would be delighted to search upgrade availability and pricing for you to see if there are any enhancements that would delight you; with this, you will never lose any existing promotions or offers. Simply get in touch with one of the buttons above!

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I’ve added airfare. When is the airfare confirmed?

Great question! When we hold airfare on your booking, this is an availability hold but is subject to ticketing guidelines before issuance. Simply put, though the airfare is held against your booking, until this is paid in full, it is subject to pricing fluctuations. If the airfare is not paid by the deadline, the booking is subject to forfeit….

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How can I check my vacation details?

You can do this 2 ways: you should always have the latest email invoice & terms and conditions in your email inbox and you can also check your details on the Beaches portal anytime here.

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How can I check my vacation details?

You can do this 2 ways: you should always have the latest email invoice & terms and conditions in your email inbox and you can also check your details on the Sandals portal anytime here.

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What are your top recommendations for extra special touches for my stay?

Great question! Here are the top 3 most popular additions to a Beaches package at the moment: Romantic Candlelight Dinner – a private, candlelit dinner on the beach or a beachfront gazebo with white glove waiter service Scents of Love Couples Massage – with this experience, couples can relax and experience massage euphoria together – each with their own…

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