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Do I need travel adaptors?

Good idea thinking ahead! So, all Sandals & Beaches Resorts do have USA-type plugs and USB ports, which you can use. However, islands with more recent British influence (like St Lucia, Barbados, etc) tend to have a LOT of British-style plugs. As such, you might find that you have more limited US-type plugs than you expected, depending on the…

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Terminology Help: What is different to the concierge service at Reliant Destinations versus the concierges at Club Sandals in resort?

If you are confused by terminology, we are happy to help! Reliant Destinations: We serve as your dedicated Sandals & Beaches Resorts concierge team, complimentary for you and funded by the resorts on your behalf! As YouTube’s #1 brand experts, our services stretch far and wide, starting with providing an unlimited plethora of value through the immense knowledge in…

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Floats / floaties – can I bring them?

Sure, you are definitely welcome to bring anything that will enhance your stay. Just remember that the resort can’t accept responsibility for lost/damaged personal items and these should only be inflated during use.

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I have dietary restrictions: what do I need to know?

Of course, happy to help! Sandals & Beaches are very respectful of all dietary restrictions and/or requirements. For more information about the nuances with this topic, check out our blog on the subject here! Furthermore, we are happy to annotate any dietary needs on your reservation notes for resort management, should we not have done this yet for your…

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Is Reliant Destinations a travel agency, or….?

The term ‘travel agency’ has definitely shifted over the years. In our lifetimes, this went from a brick-and-mortar corner store where agents had to call in orders over telephones to massive conglomerates like Expedia, Kayak, Booking.com, and more! Thus, it is safe to say that this term is now extremely broad. So, what is Reliant Destinations? Simply put, my…

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Should I take out private travel insurance?

We do recommend that all bookings have comprehensive travel insurance prior to travel. Bookings booked before the end of June 2022 and that  travel before December 31, 2022 have a basic travel protection plan included for free as standard. We do not consider this to be a comprehensive travel insurance plan, so recommend further insurance as standard. If you…

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I’m familiar with Addison, but who is the “team”?

Yes, this is an awesome question! I, Addison, serve as your primary personal concierge agent representative for each booking assigned to Reliant Destinations. I’m the one you typically see in the Mr. TraveLux videos and the primary individual responsible for assisting you in your stay! Throughout the course of your booking, you will receive a set of communications. After…

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